How to block an end-user from sending and receiving messages from your WhatsApp number?

How to block an end-user from sending and receiving messages from your WhatsApp number?

If you wish to block an end-user from sending messages to you on your WhatsApp Business API number, you can do so easily from our panel. 

Just follow these simple steps
  1. Go to the All Conversations tab on QuickReply.ai's dashboard
  2. Open the conversation of the user you wish to block
  3. On the right side panel, click on the 3 vertical dots on the top-right
    How to block end-user to reply on WhatsApp Business API in QuickReply.ai
  4. You will see an option to block a user. Click on that to block the user. 
  5. Now, you will no longer receive any message from that user. Also, no more automated or manual messages will trigger from QuickReply.ai to that end-user.
    • Related Articles

    • Can I reject or block incoming messages to my WhatsApp number on QuickReply.ai?

      Currently, it is not possible to block users from sending messages to your WhatsApp Business API powered WhatsApp number. WhatsApp is intended to facilitate conversations between end users and businesses, and allow you to seamlessly transition ...
    • How to Collect WhatsApp Business Opt-Ins for your Shopify Store?

      What is an opt-in? An opt-in is when your consumers provide you with their phone number and they agree to receive messages from your business via WhatsApp. Before you send a consumer an outbound WhatsApp message, you must first collect opt-ins. ...
    • Can users block or report WhatsApp Business API number?

      Yes, your users can report and block your number.  Reporting or blocking by your users can affect your WhatsApp number quality and can get your number flagged.  Read here on Account Quality, Messaging Limits & Tiers How can users report or block a ...
    • Quality Ratings and Messaging Limits of WhatsApp Business API

      Quality Rating Your quality rating is based on how messages have been received by recipients in recent days. It is determined by a combination of quality signals from conversations between businesses and users. Examples include user feedback signals ...
    • Phone number requirements, Business Profile & Migration

      Do I need phone number for WhatsApp integration? Yes, All messages are sent from a phone number. You will need to provide a phone number from which messages will be sent. Do I need to purchase a new number? To link your phone number with ...