Flash Responses
Using Flash Response
Using flash responses is very quick and easy during a live chat. Once the Agents take over the conversation from the bot, they can start typing the short name of the flash response they want to use and it will be shown as suggestions to use. The ...
Create Flash Response
Agents can make their very own arsenal of flash responses to answer user queries more efficiently and quickly. Follow these steps to make your first flash response: Login to your QuickReply Account. Go to the Flash Responses tab from the panel on the ...
Flash Responses
Overview Flash responses are ready-made responses that allow agents to provide information to a user quickly to save time. These help you to avoid typing common responses and frequently asked questions. Flash responses can be used to explain to the ...